Here are some of the commonly asked questions we've received over the years.
We've organized them by category so you can easily find answers.
ISSUE: Styling Tips for Fine, Wavy Hair
February 24, 2010 | Curly Hair, Fine & Limp Hair
I’m using the Russian Amber, Katira, Lightweight Deep Conditioning Creme and Lovin’ Leave-in and I’m very happy with the products. I’m adding more as I go along. My question concerns styling products. I have fine, curly/wavy hair and I need something that will give my waves definition without making them feel crisp. If I don’t use a styling product, I get overly-soft hair that either lies flat if I straighten it or just limps when I air dry. I’m wondering if I can use the styling gel for this and cocktail it with the leave-in to counter any stiffness. Any other suggestions are welcome!
You’ve described the challenge of fine, wavy hair perfectly: Without the right styling products, it can look puffy and undefined. Or flat and undefined. Either way, the trick is to keep the softness and touchability while creating definition and movement. So your instinct of cocktailing the Styling Gel and Lovin’ Leave-In Conditioner is right on. Comb the mixture through damp hair and shape the waves with your hands; once your hair is dry, run your fingers through it to create a sexy, casual pieciness.
February 24, 2010 | Product Ingredients
Does your Jet Set hairspray contain nanoparticles?
No, Jet Set is ultralight enough to use every day, but it doesn’t contain nanoparticles. They aren’t something you’d want in an aerosol spray anyway: Particles that small could cause lung problems, so it’s best never to use them in a spray.
ISSUE: Oil Treatments + Hair Color
February 24, 2010 | Color-Treated Hair, Fine & Limp Hair
I just had my hair colored yesterday and have heard that you shouldn’t use oil shortly after a color treatment. How long should I wait before using the Rejuvenating Oil? Also, is the Peppermint & Avocado Shampoo okay to use regularly even though it soulds clarifying? I have fine hair.
Smart question. Yes, if you’ve just had your hair colored, you should skip any kind of oil treatment for 4-5 days. Otherwise, you run the risk of loosening dye molecules before they fully set. Instead, always do an oil treatment the day before you color. It can make a huge difference, because it only protects your hair from damage but paves the way for more luminous, dimensional, healthier-looking color. And yes, using the Peppermint & Avocado Shampoo is loaded with light botanical conditioning agents, so while it’s clarifying, it’s also gentle enough to use every day. It’s especially good at lending bounce and lift to fine hair like yours. I love the Russian Amber shampoo for thin hair, too — it gives it loads of texture and shine. You just need a tiny bit on fine hair.
ISSUE: Fine, Thin Hair
February 24, 2010 | Fine & Limp Hair, Thin Hair
I’ve always had very thin, fine hair and I’m frankly tired of it. Are any of Philips products used to grow new and thicker hair? I want to know if I could meet with Philip, get some advice about my hair and even get a haircut. Please let me know what I can do.
I believe in using oil that stimulate the scalp and encourage healthy growth: The Scent of Santa Fe and Peppermint & Avocado Shampoos are perfect for that. Please remember that fine hair like yours has some truly lovely qualities: It’s soft and silky and tends to have a lot of shine. And there are some easy ways to bulk up limp strands:
- Consider getting some highlights or taking your base color 1-2 shades lighter. That will ruffle up the cuticle of each hair to give it more texture.
- Treat your hair to frequent Rejuvenating Oil treatments, focusing on the mid-length to ends. The molecules in the plant-based oil are so tiny that they actually slip inside each strand and plump it up, while adding incredible shine.
- Wash your hair every day with a volumizing shampoo like our Peppermint & Avocado shampoo; use a light conditioner only on the ends.
- Run a root-lifting product or mousse through your hair and blow it dry upside-down.
- Use a curling iron or hot rollers to bring out wave and volume and finish with a light spritz of Jet Set hair spray. Voilà: lasting bounce!
ISSUE: Does the Clarifying Shampoo Cancel Out an Oil Treatment?
February 24, 2010 | How to Use, Product Ingredients
In the Rejuvenating Oil instructions it states to use the Peppermint & Avocado Volumizing and Clarifying Shampoo afterwards to remove the excess oil. Since it is a clarifying shampoo will it wash away all the benefits of the oil treatment? I usually use a clarifying shampoo to remove all residue and build-up on my hair. Will removing all the oil with the clarifying shampoo cancel out its benefits?
It sounds counter-intuitive, but no — using the clarifying shampoo post oil-treatment is actually ideal. That’s because my Rejuvenating Oil isn’t like most oil treatments: It’s made with such fine plant, flower and carrier oils that they actually impart into each strand, rather than simply coating it. Using heat helps the oil sink in. When you shampoo, just the excess is lifted away. I like to use some Lightweight Deep Conditioning Creme after that. But if your hair is very dry and coarse and you want more intensive hydration, you could always follow the oil treatment with the richer Russian Amber or White Truffle shampoo. Or mix a few drops of the oil into your leave-in conditioner.
ISSUE: Sulfates & Hair Color
February 24, 2010 | Color-Treated Hair, Sodium Lauryl Sulfates, Special Cases
Do you have any sulfate-free shampoos? My hairdresser has told me I need to use only sulfate-free shampoos, because sulfate will wash out my red color.
Your colorist is correct: In many cases, shampoos that contain sodium lauryl sulfate (SLS) can be too harsh for chemically treated hair. But it’s all about balance. I buffer down the SLS in our shampoos with such a high level of essential oils that it becomes gentle and creamy — the best possible way to clear away any dirt or build-up while distributing conditioning oils throughout your hair, even to the ends. In some cases, I use so many plant and flower oils that the SLS is rendered all but inactive: It’s just there to carry the oils and help you lather up. That’s because my shampoos aren’t the conventional detergent-water-fragrance mix. They’re made from intensely conditioning oils used at active, therapeutic levels and gathered from exotic places around the world. So, in this case, fear not. The sulfates we do use are specifically designed to deliver nutrients and potent conditioning agents to your hair, not to counteract their effects. For you, I’d recommend the African Shea Butter Gentle & Conditioning Shampoo, the White Truffle Shampoo or Russian Amber — all super nurturing and supremely hair-color-friendly.