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Q & A

Here are some of the commonly asked questions we've received over the years.
We've organized them by category so you can easily find answers.

ISSUE: African-American Hair With Dry Scalp and Breakage

February 14, 2009 | Accolades, African-American Hair, Damaged Hair, Troubled Scalp

Dear Philip,

I just want to say thank you. I read about your products in Vogue magazine and they have changed my life. I’m an African-American woman with chemically treated hair and I suffered with breakage and extreme dry scalp for years. I started using the Anti-Flake shampoo, the Rejuvenating Hair Oil and the Katira Hair Masque and the condition of my hair changed dramatically and in an instant.

I no longer have dandruff, I have little to no breakage when I brush my hair and my hair is bouncing and behaving. I’ve spent thousands of dollars on special treatments, prescription shampoos and high-end hair products. In just one use, Philip B. products corrected scalp and hair issues that neither doctors nor top stylists could resolve.

As a black woman, I often feel that top-of-the-line hair products aren’t designed with my hair type in mind. I can say with confidence that Philip B. is perfect for my hair!

Thanks for your beautiful letter. It not only made my day, but everyone in my company’s day as well! It’s wonderful that Vogue has supported our brand from the beginning, and that you found us. I’ve made it my mission to create intensive rejuvenating treatments for EVERY hair type, yours included. And I’m glad that you discovered Anti-Flake too. That product has a following like you can’t believe.

ISSUE: African-American Hair That Needs A Shine Boost

January 14, 2009 | African-American Hair, Fine & Limp Hair

Dear Philip,

I’m African-American and am interested in your Shinade Pomade. I have fine hair that’s relaxed. It seems to always look dull. Can you suggest which of your products would be good for my hair? Do you have experience working with African-American hair?

Yes and yes. My Four Step Hair & Scalp Treatment will restore life to your hair right away. It’s not only great for clarifying hair and removing buildup, but also moisturizes each strand from the inside out, putting back the shine in hair that’s been beaten down by chemicals and heat styling. For exta glossiness, follow that with an application of the Katira Masque. And you’re right: Shinade Pomade would be perfect for your fine hair – it’s a soy-based wax and amazingly light.

ISSUE: African-American Hair That’s Coarse and Gossamer

January 14, 2009 | African-American Hair, Dry Hair, Fine & Limp Hair

Dear Philip,

Which products in your line work best for ethnic hair? I have dry, coarse, baby-fine hair that’s unrelaxed. Also, do you also provide samples of your products?

Good questions. Hair like yours is super-fragile, so you need to handle it carefully. My recipe: Our Four-Step Treatment Kit is fantastic for strengthening the hair and adding shine without weight – I’d start with that once a week. You’d also do well with one of our ultra-gentle conditioning shampoos, like African Shea Butter; White Truffle Ultra-Rich Moisturizing Shampoo; or Russian Amber Imperial Shampoo, our unique cleanser and intensive treatment in one. (Use the latter sparingly: Apply a small dallop to dry hair and work it through, adding water gradually to work up a gentle lather.) After shampooing, follow up with an application of the Katira Masque. (Comb it through damp hair, let it dry to a hard shell and rinse.) That will knock the coarseness right out of your hair and leave it sleek and manageable. Finally, I’d rub a little of our Lovin’ Leave-in Conditioning Cream on the ends to keep them moisturized and healthy. (If your hair suffers from intense dehydration, the White Truffle Nourishing & Conditioning Creme Conditioner would be a perfect fix.)

As to your last question, yes, we proudly give out samples and are introducing a free sampling program on our website. Check back soon!

ISSUE: Hair Conditioning for African-American Non-Chemically-Treated Hair

December 31, 2008 | African-American Hair, Damaged Hair

Dear Philip,

I’d like to receive recommendations of your products for African-American hair (non-chemically-treated). I have thick, somewhat coarse hair and normally wear it straight (flat ironed or pressed), yet at times wear it naturally curly. I have some breakage. My hair endures a lot of heat with the flat ironing and curling iron. I’m sure the Philip B Rejuvenating Oil is a good product to use. However, I’d like to receive additional recommendations to minimize breakage, improve the overall condition of my hair, intensify my curl pattern/enhance curls and control and minimize the frizz when wearing it naturally curly.

It sounds like you’re not shampooing more than once a week due to all the intense styling – and understandably so. Here’s my prescription: Every week, use the Peppermint & Avocado shampoo to lift away any styling product residue or debris – that will give you a good, clean starting point. From there, I’d use the Russian Amber or African Shea Butter Shampoo and  Conditioner – and if you have time, a Katira Masque would be so protective. It actually imparts into the hair for up to a month, so when you iron it out, you truly get a Hollywood finish: soft, shiny, bouncy dream hair.

If you’re wearing your hair straight, you’ll want it to look clean and fresh, so use Anti-Frizz 57 on the ends. If you’re wearing your hair curly and need to bind it together, the Lovin’ Leave-in Conditioner would be fantastic.

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