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Q & A

Here are some of the commonly asked questions we've received over the years.
We've organized them by category so you can easily find answers.

ISSUE: How to Use Katira

December 7, 2010 | Dry Hair, Hair Masque, How to Use

Dear Philip,

Hi! I have bought the Katira Hair Masque because I heard so much good about it. But after using it I’m so disappointed! My hair feels even drier after and the shine is completely gone :-( .   I do not know if I do something wrong but I do not think so…

I use the Peppermint Shampoo and then towel-dry a little before I put in the masque. I leave it for some time and then rinse it out. After I use some conditioner as well. When the hair wet and the masque is in it feels like dry paper or something and after rinsing it out it still feels very dry. To comb it is a pain! I use your shampoo, conditioner and also the oil but this is a disappointment… I hope you get back to me because I do not think this is the way it should be. Other hair masques make my hair look great but this just makes it even drier. Thanks in advance!

Sorry to hear you’re having trouble. Katira is so different from other hair masques that using it can involve a learning curve. Here’s what you need to do differently. Shampoo your hair AND USE CONDITIONER FIRST. Then towel dry your hair, apply the Katira Hair Masque, and let it sit on your hair until it’s COMPLETELY DRY, like a hard helmet. (You can use a blowdryer to speed the process.) By actually drying on your hair, the katira jelly imparts into each strand. Then rinse and style as usual. Use the masque that way, and Katira should give you amazing results. Please let me know how it goes!

ISSUE: Katira Lover Wants Specifics

September 21, 2009 | Color-Treated Hair, Hair Masque

Dear Philip,

I just used the Katira Masque for the first time, and I LOVE it! I have 3 questions that aren’t answered by the tube or your website:

  1. How frequently can/should the Katira masque be used?
  2. Does the Katira Masque have to dry? Will it work if I wear a shower cap over it outside of the shower to hold in body heat?
  3. Is the Katira Masque safe for color-treated hair and hair that’s been treated with (non-formaldehyde) keratin?


  1. You can use the Katira Hair Masque twice a week, or even as a daily leave-in gel. I often mix a dab with an equal amount of Lovin’ Leave-In Conditioner and use it as a styling aid/stealth revitalizing treatment.
  2. Wearing a shower cap might help the Katira gel sink into your hair, but a blow-dryer might be faster. You really want the gel to dry into a hard, Gordon Gekko-style helmet before you rinse it out.
  3. Yes! Go to it!

ISSUE: How Often Should I Use Katira?

June 26, 2009 | Hair Masque

Dear Philip,

I recently purchased a tube of the Katira Masque. How often can, or should, I use it?

As often as you like. I use it all the time – 2-3 times a week as a masque, but often as a leave-in styler, too. Rub a dab between your palms when you get out of the shower, work it through your hair (mid-shaft to ends), and let it air-dry. It will make your style look more finished and give a little bit of hold. I love the way it works.

ISSUE: Author, Author

June 2, 2009 | African-American Hair, Color-Treated Hair, Curly Hair, Damaged Hair, Dry Hair, Fine & Limp Hair, Hair Masque, Special Cases, Thin Hair

Dear Philip,

Is Philip B. going to write any more books?

Funny you asked: I’m thinking about doing a book or a TV show and am gathering material. Please let me know if there are any particular subjects you want me to address!

ISSUE: How Often Should I Use the Katira Masque?

June 2, 2009 | Hair Masque

Dear Philip,

I just got the Katira Hair Masque and was wondering how often I should use it.

It all depends on the condition of your hair, and how you like to style it. If your hair is damaged, or if you’re just looking for extra manageability, bounce and shine, I suggest using the Katira Masque once or twice a week. If you like to wear your hair gelled back, you can wear the Katira everyday — either on its own or mixed with a little Cream of the Crop. That way, you get it all: soft hold, deep-conditioning, protection and a healthy gleam, too.

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