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Q & A

Here are some of the commonly asked questions we've received over the years.
We've organized them by category so you can easily find answers.



ISSUE: My Hair is One Big, Dry, Frizzy Mess

September 21, 2009 | African-American Hair, Curly Hair, Dry Hair, Thick Hair

Dear Philip,

I’m so unhappy with my hair. People tell me all the time that I have lovely thick, curly hair; that they (women) would love to have it; and I should love and appreciate it. But I don’t. I have very, very thick Afro/Caribbean hair with tight curls and a lot of volume – when it dries, it starts to pouf out. I’m 27 and have rarely worn my hair down: My confidence suffers and I always end up putting it back up. I’ve spent lots of money on products that don’t work.

It sounds silly and people always tell me, “It’s just hair and there’s more to life,” but I feel like I have to do something about it. The only time I like my hair is when I’ve just stepped out of the shower or when I’ve just had it styled and the volume isn’t big and my curls fall long and loose. But once it dries, it expands and you can’t see the lovely curls – just one big, dry, frizzy mess. I don’t want to keep battling with my hair. Can you recommend the right products and give me some tips?

Absolutely. Hair like yours is tricky, but with a little know-how and the right products, you really CAN learn to love it, I promise. Let’s start by giving you a new hair-care mantra: Moisturize constantly. That means not shampooing your hair often – once a week, tops – and building moisture into every step of your regimen.

  1. Start with a Rejuvenating Oil treatment. Saturate your hair with the oil, apply heat, and leave it in for an hour (or all night).
  2. Follow with a gentle shampoo, like the African Shea Butter or White Truffle shampoo and follow with the Light-Weight Deep Conditioning Crème Rinse (Classic or Paraben Free) and Katira Hair Masque. Leave the Katira on your hair for an hour or so until it dries completely (it should feel hard and helmet-like). Then rinse.
  3. When you get out of the shower, pat your hair dry (no rubbing), spritz on a bit of the pH Restorative Detangling Toning Mist, which will help seal the cuticle of your hair and ward off frizz.
  4. Next, mix a dollop of Lovin’ Leave-In Conditioner with a drop or two of Anti-Frizz Formula 57 and run the mixture through your hair. Comb it through, shape your hair with your fingers and then DON’T TOUCH IT. AT ALL. (Every time you handle your hair, you rough up the cuticle and encourage frizz, so a strict hands-off policy is crucial.)
  5. To style your hair between shampoos, just smooth some more Lovin’ Leave-in Conditioner over the surface. And try to go easy on the heat styling. The more moisture and pampering you give hair like yours, the more gorgeous it will look.
  6. Use the Rejuvenating Oil and Katira Hair Masque regularly – every time you shampoo, if you can. Your hair will love you and vice versa!

ISSUE: Rejuvenating Oil, Everyday

August 13, 2009 | Dry Hair, Thick Hair

Dear Philip,

I’ve already ordered the Philip B. Rejuvenating Oil from Skincare Store. Can I leave it on (a few drops) all the time between washes? I have very thick, strong, dry hair and wash it about once a week.

Yes. Since it’s made from plant and flower extracts, the oil is ultra-lightweight and won’t weigh down thick hair; it will also leave you with a ton of shine. My question: Do you use a regular leave-in conditioner as well? Used as a finishing product on the day you shampoo (and every morning thereafter), Lovin’ Leave-in can work wonders on hair like yours.

ISSUE: Thicker Hair

June 26, 2009 | Thick Hair

Dear Philip,

I need something that will give my hair volume (not make it oily) and help keep my style in place when it’s humid out. My hair usually shrinks up and flops.

A scientific fact: If the roots of your hair are oily, they’ll fall flat; if they’re clean, they’ll perk right up. So invest in some Peppermint & Avocado Volumizing & Clarifying Shampoo to create body and lift from the scalp out. Volumizing mousse, dry shampoo and/or a light finishing spray can help, too. Just be careful not to weigh down your hair with too much product.

ISSUE: Dealing with Super-Thick Hair

June 26, 2009 | Thick Hair

Dear Philip,

Bet you don’t hear this too often: I have extremely thick hair. (I describe it as a helmet.) For years my only option was a short cut, but recently I’ve managed to grow it into a blunt, shoulder-length cut with much of the bulk taken out from underneath. Even so, I can’t seem to get my hair smooth and flat, no matter how much leave-in conditioner, styling products and flat ironing I use. I already use your Katira Masque, but I think I might need something more to get the smoothness I want.

The great thing about thick, coarse hair is that it has built-in volume and texture. The trick, as you’ve found, is to make it manageable. I suggest using the Katira Hair Masque, which is so great for taming thick, unruly hair. Put it on after you wash and condition your hair; let it dry completely (a hair-dryer can help speed the process); and rinse thoroughly. Next – and this is key – mist on some Shin Shine Spray; blow your hair out and use the flat iron. That’s my favorite way to get coarse hair glassy and straight – it’s so easy, and the results are instantaneous.

Look for Philip B® products at fine retailers, salons & spas worldwide.