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Q & A

Here are some of the commonly asked questions we've received over the years.
We've organized them by category so you can easily find answers.



ISSUE: Chronically Dry, Itchy Scalp

September 21, 2009 | Color-Treated Hair, Dry Hair, Sodium Lauryl Sulfates, Where to Buy

Dear Philip,

I have had problems with my scalp since I was born. It’s very sensitive – dry, itchy, flaky and red. My thick, wavy blonde hair is highlighted and in general, very dry. I’ve been color-treating it for the last 15 years (going from black to super-silver-white). Of course not so good for my poor scalp but…

I think that I’m sensitive to SLS and SLES because those ingredients just seem to aggravate the problem, but it’s hard to find good shampoos that are sulfate-free. I’ve wasted a lot of money on natural products that don’t clean my hair adequately or trigger a bad reaction.

I’ve heard that your shampoos are very good. Can you recommend some for me? Also, do you have samples that I can try just to see that I’m not reactive to them? I live in Sweden.

It’s hard to say, since I can’t see your scalp in person. But most of my clients with itchy, flaky scalps benefit hugely from the Peppermint & Avocado Volumizing & Clarifying shampoo.

I’d recommend starting with my Four-Step Hair & Scalp Treatment. The oil in the kit will loosen and lift away dead cells and flakes, and the therapy-level dose of peppermint oil in the Peppermint & Avocado Shampoo (also in the kit) will leave your scalp feeling fresh, clean and healthy. (Leave the shampoo lather on your hair for 3-5 minutes to let the therapeutic dose of peppermint oil in the formula do its work.) For everyday, the Russian Amber Imperial Shampoo would be perfect for you – it’s so nourishing and strengthening for chemically battered hair and has a calming effect, too. You can get samples at any NK department store in Sweden.

As for sodium lauryl sulfate, you’re right to be wary. SLS alone is very destructive to hair and skin — it’s as harsh as some dishwashing liquids. If you want to burn your hair, destroy your color and get a skin disorder, go right ahead and throw straight SLS on it.

That said, in some cases, SLS can be amazing. It’s all about balance. I buffer down the SLS in our shampoos with such a high level of essential oils that it becomes gentle and creamy — the best possible way to clear away any dirt or build-up while distributing conditioning oils throughout your hair, even to the ends. In some cases, I use so many plant and flower oils that the SLS is rendered all but inactive: It’s just there to carry the oils and help you lather up.

That’s because my shampoos aren’t the conventional detergent-water-fragrance mix. They’re made from intensely conditioning oils used at active, therapeutic levels and gathered from exotic places around the world. So, in this case, fear not. The sulfates we do use are specifically designed to deliver nutrients and potent conditioning agents to your hair, not to counteract their effects!

ISSUE: Chemically-Straightened, Colored Hair – REBORN!

September 21, 2009 | Accolades, African-American Hair, Color-Treated Hair, Dry Hair, Where to Buy

Dear Philip,

Through my Lucky magazine I learned of your products and just went to Blue Mercury in Philly to buy the Anti-Flake Shampoo and the Anti-Frizz Formula 57. I’m a black woman with chemically straightened hair that’s also colored. Plus, I’ve suffered from dry, itchy, flaky scalp for a few years now. I just put in a couple of drops of your Rejuvenating Oil in my hair this morning and my hair is frizz-free and I didn’t even have to use my curling iron! I love that! Listen, if just one of your products is so amazing then I can’t wait to use the other products and buy more. I believe that my hair products will be solely Philip B. Botanicals. I even plan on buying the Russian Amber Shampoo. I don’t care what my husband says! Once he feels the softness and notices the growth and shine, he will beg me to use it. Hey, you know what they say: “Happy wife, happy life!” Thanks, Philip B. So, when are you going to open a salon in Philly?

Thank You for writing in — your message cheered me immensely. You sound very cool and I’m thrilled that the products are helping you. I also have some great news: One of our all-time favorite Philip B. experts, Ross Poole, will offer our professional treatments at Bean’s Beauty in Philadelphia, starting in mid-October. We’re so happy that he’s bringing his love of Philip B. products to you and the City of Brotherly Love!

ISSUE: Jet-Set

June 26, 2009 | Where to Buy

Dear Philip,

Do you know where I can purchase your Jet Set Hairspray? I can get to London easily.

Right from the website. (We have speedy delivery.) Or if you’re in London, check with Space NK or John Lewis.

ISSUE: Seeking Philip B. Products in Israel

June 26, 2009 | Where to Buy

Dear Philip,

I live in Israel and would like to purchase a few of your products but can’t find a retail store here. Please let me know if you sell your products in the country– I don’t want to pay a bomb for shipping costs.

We don’t sell our products in Israel just yet. But if you know of some stores who might be interested in carrying the line, we’d be happy to investigate. And do you get to Greece at all? If so, you can find us there.

Look for Philip B® products at fine retailers, salons & spas worldwide.