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Q & A

Here are some of the commonly asked questions we've received over the years.
We've organized them by category so you can easily find answers.

ISSUE: Gluten-Free?

December 7, 2010 | Product Ingredients

Dear Philip,

I recently found out I have celiac disease and I need to be using gluten-free hair products. I love Philip B products. Are any of them gluten-free???

No gluten ingredients are intentionally added to Philip B® products. However, since you have a gluten allergy, we recommend doing a small patch test before trying any of our products, just to make sure that you won’t have any kind of reaction. Best of luck!

ISSUE: Curly, Highlighted Hair + Dry, Itchy Scalp

December 7, 2010 | Damaged Hair, Dry Hair, How to Use, Troubled Scalp

Dear Philip,

I’m having a hard time figuring out the best product for my hair type. I have curly, long, highlighted hair and my scalp is dry, flaky and itchy. What is the best shampoo and conditioner to use? Also, which of your styling products do you recommend for a quick style and go? (I usually wash my hair, apply a leave in conditioner, a styling product such as AG Recoil, then hairspray, and let it airdry.) I’m looking for a simple routine that controls my curls and stops them from turning frizzy, bushy or crunchy.

The best thing for you would be a Rejuvenating Oil treatment.

  1. Put a generous amount directly on your hair and scalp (your hair should be dry) and massage it in to help dismantle the cells and flakes. Use a blow dryer to warm up the oil and help sink more deeply into your hair.
  2. After 15-20 minutes, apply some Peppermint & Avocado Clarifying Shampoo on top and massage it in for 3-5 minutes. Then get in the bath or shower and add a little water and lather up to break down any excess oil: Your hair will hold on to the moisture it needs.
  3. Follow with my Anti-Flake Relief Shampoo. It’s even more effective when used after the Peppermint Clarifying Shampoo, and it contains a moisturizing aloe complex. Together, that should take care of your scalp problems.
  4. Use the Light-Weight Deep Conditioning Crème Rinse on the ends.
  5. Also, the pH Detangling Toning Mist spray is a really important product for you – it corrects the pH of tap water and makes your hair and scalp feel good.
  6. As for styling: Crème of the Crop “Lite” is great for curly hair. Just rub a dab between your palms, run it through damp hair, style your hair with your fingertips and let it air dry. Your curls should come out springy, soft and shiny.

ISSUE: Paraben vs. Paraben-Free Formulas

December 7, 2010 | Product Ingredients

Dear Philip,

What’s the difference between the regular and paraben-free conditioners?

Parabens are a group of chemicals often used as preservatives in cosmetic formulations. They’re often found in shampoos, toothpaste, and moisturizers. Since our company is dedicated to using natural alternatives as much as possible, we made our line paraben and phthalate free two years ago. The only exceptions are Classic Formula Light-Weight Deep Conditioning Crème Rinse (also part of our Four-Step Treatment), White Truffle Ultra-Rich Moisturizing Shampoo and Classic Formula Crème of the Crop Finishing Creme. They had a lot of devoted followers who begged us not to change a thing about the formulas.

ISSUE: Thinning, Wavy, Grey but Colored Hair

December 7, 2010 | Color-Treated Hair, Fine & Limp Hair, Thin Hair

Dear Philip,

For a senior, with short, thinning, fine, wavy, grey but coloured hair: What is the best shampoo and conditioner to use? Thanks.

I recommend the Peppermint & Avocado Volumizing and Clarifying Shampoo – that deep-cleans the scalp, so you get more volume and lift from the roots. You can use our Lightweight Deep Conditioning Crème Rinse on the ends of your hair. Or if your hair is too fine to use conditioner, use our pH Detangling Toning Mist. It helps detangle and adds shine, with no occlusive coating or added weight. Enjoy!

ISSUE: Brazilian Keratin Treatments

July 5, 2010 | Product Ingredients, Sodium Lauryl Sulfates

Dear Philip,

Are Philip B. shampoos suitable after a Brazilian Keratin treatment? I’ve heard that you shouldn’t use shampoos containing sulfates.

Good question. Unlike permanent straighteners or chemical relaxers, Brazilian Keratin treatments condition hair, and can leave it feeling silkier and smoother. The effect washes out after several weeks, so — to help the treatment last longer — experts recommend using very gentle, non-stripping, sulfate-free shampoos.

Many shampoos containing high concentrations of sodium-lauryl sulfate (SLS) are indeed stripping and drying. But in our case, because Philip B. shampoos contain such a high level of healing plant oils and extracts, we have to use a touch of SLS simply as a emulsifying agent, to make the formulas feel velvety and creamy.

So, the short answer is that yes, most Philip B. shampoos are suitable for use after Brazilian Keratin treatments. To be extra careful, I’d avoid clarifying and volumizing formulas like Peppermint & Avocado, Scent of Santa Fe and Nordic Wood. But Philip B. Russian Amber Imperial Shampoo, African Shea Butter Gentle & Conditioning Shampoo and White Truffle Ultra-Rich Moisturizing Shampoo would all be ideal.

Reviving Fine, Blonde Highlights

March 25, 2010 | Damaged Hair, Video Tips

Restoring Dry, Color-treated Hair

March 25, 2010 | Color-Treated Hair, Video Tips

Philip B on The Price Is Right

March 25, 2010 | Video Tips

Philip B on Dusseldorf Aktuell (Germany)

March 25, 2010 | Video Tips

Philip B on High Life Dubai – Season IV

March 25, 2010 | Video Tips

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