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Q & A

Here are some of the commonly asked questions we've received over the years.
We've organized them by category so you can easily find answers.



ISSUE: Paraben vs. Paraben-Free Formulas

December 7, 2010 | Product Ingredients

Dear Philip,

What’s the difference between the regular and paraben-free conditioners?

Parabens are a group of chemicals often used as preservatives in cosmetic formulations. They’re often found in shampoos, toothpaste, and moisturizers. Since our company is dedicated to using natural alternatives as much as possible, we made our line paraben and phthalate free two years ago. The only exceptions are Classic Formula Light-Weight Deep Conditioning Crème Rinse (also part of our Four-Step Treatment), White Truffle Ultra-Rich Moisturizing Shampoo and Classic Formula Crème of the Crop Finishing Creme. They had a lot of devoted followers who begged us not to change a thing about the formulas.

ISSUE: Thinning, Wavy, Grey but Colored Hair

December 7, 2010 | Color-Treated Hair, Fine & Limp Hair, Thin Hair

Dear Philip,

For a senior, with short, thinning, fine, wavy, grey but coloured hair: What is the best shampoo and conditioner to use? Thanks.

I recommend the Peppermint & Avocado Volumizing and Clarifying Shampoo – that deep-cleans the scalp, so you get more volume and lift from the roots. You can use our Lightweight Deep Conditioning Crème Rinse on the ends of your hair. Or if your hair is too fine to use conditioner, use our pH Detangling Toning Mist. It helps detangle and adds shine, with no occlusive coating or added weight. Enjoy!

ISSUE: Brazilian Keratin Treatments

July 5, 2010 | Product Ingredients, Sodium Lauryl Sulfates

Dear Philip,

Are Philip B. shampoos suitable after a Brazilian Keratin treatment? I’ve heard that you shouldn’t use shampoos containing sulfates.

Good question. Unlike permanent straighteners or chemical relaxers, Brazilian Keratin treatments condition hair, and can leave it feeling silkier and smoother. The effect washes out after several weeks, so — to help the treatment last longer — experts recommend using very gentle, non-stripping, sulfate-free shampoos.

Many shampoos containing high concentrations of sodium-lauryl sulfate (SLS) are indeed stripping and drying. But in our case, because Philip B. shampoos contain such a high level of healing plant oils and extracts, we have to use a touch of SLS simply as a emulsifying agent, to make the formulas feel velvety and creamy.

So, the short answer is that yes, most Philip B. shampoos are suitable for use after Brazilian Keratin treatments. To be extra careful, I’d avoid clarifying and volumizing formulas like Peppermint & Avocado, Scent of Santa Fe and Nordic Wood. But Philip B. Russian Amber Imperial Shampoo, African Shea Butter Gentle & Conditioning Shampoo and White Truffle Ultra-Rich Moisturizing Shampoo would all be ideal.

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