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Returns & Exchanges

We hope that you are satisfied with your Philip B® product(s). However, if you are not completely satisfied, you may return or exchange your product(s)*, along with the receipt, within thirty days of purchase to:

Philip B®, Inc.
5321 Sterling Center Dr.
Westlake Village, CA 91361


*Due to health restrictions, we cannot provide refunds or allow exchanges on items purchased from our Hairbrush Collection. Please select your purchase(s) carefully.

Depending on the value of the product(s) being returned or exchanged, you should consider insuring your shipment. Philip B® is not responsible for items being returned to us that are lost in transit.


Order modifications may be made if the order has not yet been released for shipment. Adjustments to orders currently in process may be accommodated by speaking with a customer assistance representative at 1-800-643-5556 or emailing us at


  • You must return Philip B® product(s) to the original retail point of purchase.
  • We cannot grant refunds for returned product(s) not purchased through
  • Product(s) purchased through may not be returned or exchanged at retail locations that sell Philip B® product(s).
  • Refunds will be made for the U.S. Dollar purchase price indicated on your receipt.
  • Shipping and handling costs will not be refunded.
  • Any further questions should be directed to a customer assistance representative at 1-800-643-5556.