Shipping & Delivery
Orders are usually processed and shipped within 24-48 hours from the time that they are received, if received during our normal business hours. Unfortunately, at this time, we do not ship orders on weekends and holidays.
Deliveries to P.O. Box and APO/FPO Military Addresses cannot be accepted through our web store. If it is required that your order be delivered to a PO Box or APO/FPO Military address, please call 800-643-5556 to place your order with a customer service representative to arrange for your order to be shipped through the U.S. Postal Service.
Orders shipped to Canada via UPS Standard will incur Duties & Taxes and other applicable Government fees, that are payable at the point of pick-up. Please contact your local Customs office to determine what additional costs may be associated with your purchase. Customs' fees have been known to cost as much as 20% to 40% of the purchase price of each item.
For our mutual security purposes, we do not process international orders via www.philipb.com. We invite you to visit our Store Locator and/or Online Partners listings to obtain the nearest retail venue and/or e-commerce partner that carry Philip B® products. If you have difficulties locating a local Philip B® retailer or e-commerce partner, please contact us at firstname.lastname@example.org, or at our toll-free number – 800-643-5556.
Shipping Confirmation Email
Once your order has been processed and shipped, you will receive a shipment confirmation email to the email address linked to your account. The majority of orders are shipped within one to two business days from the time that the order was placed. You may expect to receive this email within the one to two business day timeframe. The email will contain the details of your shipment as well as a tracking number.