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Security & Privacy

Thank you for visiting PhilipB®. PhilipB.com is committed to protecting your privacy.

PhilipB.com Security
We use the latest encryption technology (Secure Sockets Layer, or SSL) to keep the personal information you provide to us secure. The information you provide to us when you place an order is encrypted (or coded) using a secure server for maximum security. This coding makes it nearly impossible for anyone to reach your information as it moves through our ordering system.

To check the security of your computer, look at the lower portion of your browser window. If you see an unbroken key or a closed lock, then the encryption technology is active and the server is secure. You can also check by looking at the URL line of your browser; when you access a secure server, the initial characters of the site address will be "https".

You should never give your credit card or personal information in an email; email messages are not secure.

Certain browsers will not permit communication through secure servers. If this is the case, you will not be able to place an order on-line and you will need to download a different browser.

What if you link to another site?
Our website may provide links to other sites not under our control. We are not responsible for these linked websites, their content or for the actions of the providers of such sites. You should review the privacy and security policies and terms of use of such sites.

Contact Us
If you have any questions about this security statement, the practices of this site, or your dealings with PhilipB.com, you can contact us:

Philip B Inc.
5321 Sterling Center Dr.
Westlake Village, CA 91361
1-800-643-5556
service@philipb.com

PhilipB.com Privacy
At PhilipB.com, we are committed to protecting your privacy. We firmly believe that electronic security and privacy are necessary for the continued success of the Internet. In support of this, we only use the personal information that you provide to create a more personalized and entertaining experience for you, in accordance with the terms outlined below.  The information you provide while using www.PhilipB.com will be used only to supply you with the service you request. For example, if you subscribe to our mailing list, we may use your email address to inform you of new features, products and offers on our website. Similarly, if you enter our sweepstakes, we'll use your phone number to notify you if you're a winner. We never post email addresses or phone numbers, and we don't give out any information we gather on this website or sell it to third parties.

Kids and Parents
This website is not intended for use by children, especially those under 13, and our sweepstakes is only open to those 18 years of age or older. Minors between the ages of 13 and 17 must get the permission of their parent(s) or legal guardian(s) before making purchases on this site.

PhilipB.com Blog
We don't give out any information we gather on this website or sell it to third parties. We'll answer as many of your questions as we can and will post them on the "Ask Philip" blog each month; the volume of correspondence prevents us from responding individually.

 

What information do we collect?
When an order is placed on our Web site, we need to know your name, email address, mailing address, phone number, credit card number and credit card expiration date. This information is necessary for us to process and fill your order and to keep you informed of the status of your order. You may also register with us by providing information similar to that which you provide us when you make a purchase to help us better serve your interests.

From time to time, we may run contests or other promotions. If you participate, we may request your name, mailing address, email address and other information in order to administer the promotion and notify winners.

When you submit a request, review or comment to our customer service department, we may ask you for your email address.

When you visit our Web site, we also collect IP addresses in aggregate form, but these are not linked to any of your personally identifiable information.

We may from time to time conduct on-line surveys. When you complete a survey on-line, we may ask for certain information from you, including your age, zip code, shopping habits, email and/or mailing address.

How do we use the information?
When you place an order on our Web site, we will use your information to process and fill your order. We may send you an email to confirm or update you on your order. We may also need to contact you by regular mail, email or phone if we have any questions regarding your order.

When you order, register, complete a survey or participate in any contest or promotion on our Web site, we will use the information you provided to us to send you email or regular mail from us regarding products, services or other contests and promotions that we think may be of interest to you.

We may also use information you provide to us to personalize your shopping experience by using your product interests and purchase information to recommend other products, services or promotions that we believe may interest you, including those of other companies. We may also notify you of functionality changes to the Web site.

In addition, in an effort to better service our customers and improve the shopping experience on our site, we may from time to time aggregate your information with information of other customers to help us analyze trends, purchasing patterns and preferences, and demographics.

How do we use "cookies"?
"Cookies" are small pieces of information stored by your browser on your computer's hard drive. Cookies do not contain personally identifying information. Most web browsers are set up to accept cookies; you can usually change your browser settings to refuse cookies.

We use cookies to enhance your shopping experience at our site, to allow you to navigate quickly, and to keep track of items when you shop on-line. Cookies are not used on our site to store your account information; this information is stored securely on the site's server. When you log in at the site with your username and password or make a purchase, we will assign you a secure session id. The server then passes your information to you through this secure session id. Also, we will use cookies to monitor and maintain information about your use of our site.

Contact Us
If you have any questions about this privacy statement, the practices of this site, or your dealings with PhilipB.com, you can contact us:

Philip B Inc.
5321 Sterling Center Dr.
Westlake Village, CA 91361
1-800-643-5556
service@philipb.com